Terms And Conditions

Below you will find our Conditions of Use. These always apply when you use or place an order through our website and contain important information for you as a buyer. Read the Terms and Conditions therefore carefully. We also suggest you to save or print these terms and conditions so that you can review them again at a later time.

1 Racket Service Stadshagen: Zwolle established and registered with the Chamber of Commerce under registration CoC 52,848,973 acting under the name Racket Service Stadshagen.
2 Website: visit the website Racket Service Stadshagen through www.racketservice.eu and all its subdomains.
3 Customer: the natural person not acting in a professional or business that enters into an Agreement with Racket Service Stadshagen and / or has registered on the Website.
4 Contract: any agreement or contract between Stadshagen Racket Service and Customer of any agreement the General Conditions form an integral part.
5 General Conditions: these General Terms and Conditions.

Applicability Conditions
1 All offers, agreements and deliveries Racket Service Stadshagen the General Conditions apply, unless expressly agreed otherwise in writing.
2 If Customer in his order, acknowledgment or acceptance notification provisions or conditions that deviate from or not included in the General Conditions, these are for Racket Service Stadshagen binding only if and to the extent that they are expressly accepted in writing by Racquet Service Stadshagen .

Article 1: Prices and information
1 All prices mentioned on the website and in other Racket Service Stadshagen derived materials are inclusive of VAT and other levies imposed by the government.
2 If shipping costs are included, this will clearly time for the conclusion of the Agreement are listed. In addition, these costs in the order process will be displayed separately.
3 The content of the website has been compiled with the greatest care. Racket Service Stadshagen can not guarantee that all information on the website at any time is accurate and complete. All prices and other information on the website and in other Racket Service Stadshagen derived materials are therefore subject to manifest programming and typing errors.
4 Racket Service Stadshagen can not be held responsible for (color) deviations due to monitor quality.

Article 2: Conclusion of the Agreement
1 The Agreement is concluded at the time of acceptance of the offer by the Customer Service Racquet Stadshagen and fulfilled the conditions set by Racquet Service Stadshagen.
2 If the Customer has accepted the offer electronically, Racket Service Stadshagen immediately confirm electronically receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed, the customer has the option to terminate the Agreement.
3 If it appears that the acceptance or otherwise distributed to entering into the Agreement by Customer incorrect information Racket Service Stadshagen is entitled to only fulfill its obligation after the correct data is received.

Article 3: Registration
1 To make the best use of the Website, Customer can register using the registration / account sign-in option on the Website.
2 During the registration process, Customer chooses a username and password with which he can log in after registering on the Website. Customer is responsible for choosing a sufficiently reliable password.
3 Customer must have credentials are username and password strictly confidential. Racket Service Stadshagen is not liable for abuse of login data and should always assume that a customer who registers on the website is actually that Customer. All of which is done through the account of Customer, is the responsibility and risk of the Customer.
4 If the Customer knows or suspects that his credentials have come into unauthorized hands, he shall as soon as possible to change his password and / or service Racket Stadshagen set accordingly so Racket Service Stadshagen can take appropriate action.

Article 4: Execution Agreement
1 Once the order is received by Stadshagen Service Racket, Racket Service Stadshagen send the products subject to the provisions of paragraph 3 of this Article asked as soon as possible.
2 Racket Service Stadshagen is entitled to engage third parties to perform the obligations under the Agreement.
3 On the Web Site is clearly time for the conclusion of the Agreement described how delivery will take place and in what time will be delivered the goods. If no delivery date has been agreed or specified, then products are supplied in any case within 30 days.
4 If Racket Service Stadshagen products can not deliver within the agreed term, it shall Customer thereof. Customer can agree in this case with a new delivery date or he gets the opportunity to terminate the Agreement without charge.
5 Racket Service Stadshagen encourages Customer to inspect the products and to report it shows defects promptly, preferably in writing or by email. See further the article on guarantees and conformity.
6 Once the deliverables are delivered to the specified delivery address, the risk, where these products are transferred to the Customer.

Article 5: Right of Withdrawal
1 If the Customer is a natural person not acting in the exercise of his profession or business, the Customer has the right closed remotely Agreement with Racket Service Stadshagen within 7 working days after receipt of the product, without giving reasons, to dissolve free .
Only the direct cost of the return shipment will be borne by Customer. Customer must therefore itself to bear the return cost.
Any fees paid by Customer for payment and shipping of the product to Customer will in return the entire order will be refunded to Customer.
2 Within the withdrawal period provided for in paragraph 1 Customer shall handle the product and packaging. Customer will only open the package and use the product only to the extent necessary to ascertain the nature, characteristics and performance of products.
3 Customer may terminate the Agreement in accordance with paragraph 1 of this Article by the product, within the period specified in paragraph 1 Racket Service Stadshagen return, or within this period Racket Service Stadshagen to inform them of the fact that he renounces the sale and the product, then the product will return as soon as possible.
Products can be returned to:

Racket Service Stadshagen
Sterrenkroos 99
8043 ND Zwolle

4 Already by Customer (forward) paid will as soon as possible but no later be refunded within 30 days after termination of the agreement to the Customer.
5 The Website clearly time for the conclusion of the Agreement about whether or not to apply the right of withdrawal and mention any desired procedure.
6 The right of withdrawal does not apply to:
Products that have been created by the trader in accordance with specifications of the consumer;
Products that are clearly personal in nature;
-Audio- And video recordings and computer software that the consumer has broken the seal.

Article 6: Payment
Customer must first payments to Racket Service Stadshagen meet according to the ordering process and possibly indicated on the Website payment methods. Racket Service Stadshagen is free in the choice of offering payment methods and this may also change from time to time.
2 Customer must payments within the payment period of 14 days pay per bank if Racket Service Stadshagen has agreed to a payment after delivery (On Account). Racket Service Stadshagen customer will free send a first reminder if payment is not received within the payment period. In a second reminder Racket Service Stadshagen will increase a € 12.50 charge for administrative costs. If payment after the second reminder, within the prescribed period has not yet been received, Racquet Service Stadshagen then forced to help a collection agency to collect requests. The cost of hiring a collection agency will be charged to the customer.

Article 7: Guarantees and conformity
1 Racket Service Stadshagen warrants that the products comply with the agreement, the specifications mentioned in the offer, the reasonable requirements of reliability and / or usability and the existing legal provisions on the date of the conclusion of the agreement and / or government regulations. If specifically agreed, state Racket Service Stadshagen also guarantees that the product is suitable for other than normal use.
2 A by Racquet Service Stadshagen, manufacturer or importer does not affect the legal rights and claims that although the Customer under the Agreement and may invoke.
3 If the delivered product does not comply with the Agreement, Customer must then within a reasonable time after the defect was discovered Racket Service Stadshagen set accordingly.
4 If Racket Service Stadshagen founded the complaint eight, after consultation with the relevant products Customer repaired, replaced or refunded. The maximum compensation is equal to the price paid by the Customer about the product. This product is appealing to any damages not in the way.

Article 8: Complaints
If one customer has a complaint about a product (in accordance with Article regarding warranty and conformity) and / or other aspects of the service Racket service Stadshagen, he can at Racquet Service Stadshagen telephone, e-mail or post a complaint . See the contact information at the bottom of the General Conditions.
2 Racket Stadshagen gives Customer Service as soon as possible, but in any case within 2 working days of receipt of the complaint, a response to his complaint. If it is not possible to give a substantive or final response, will confirm Racket Service Stadshagen within 2 working days of receipt of the complaint and give an indication of the period within which it expects to provide a substantive response to the complaint or final Customer.

Article 9: Personal
Racket Service Stadshagen process the personal data of the Customer in accordance with the privacy statement published on the Website.

Article 10: Final Provisions
1 The Agreement is governed by Dutch law.
2 To the extent not otherwise provided by mandatory law, any disputes that may arise from this Agreement will be submitted to the competent Dutch court in the district where Racket Service Stadshagen is located.
3 If any provision of these Terms is found to be invalid, this shall not affect the validity of the entire Terms and Conditions. The parties shall in that case, replace (a) new provision (s), which as far as legally possible formalises the intent of the original provision
4 "In writing \" in these Terms and Conditions also mean communication by email and fax, provided that the identity of the sender and the integrity of the mail is sufficiently established.

If after reading these questions Conditions have complaints or comments, please feel free to write to or e-mail us.

Racket Service Stadshagen
Sterrenkroos 99
8043 ND, Zwolle
tel: 06-52063195
e info@racketservice.eu
Chamber of Commerce 52848973
VAT NL105430341B01

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